外贸英语如何要客户电话
2024年2月3日外贸奖牌怎么开发客户群体
2024年2月3日文章内容【【【 \n\n
为什么要获取客户电话
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作为外贸公司,客户信息的获取对后续业务开展很重要。获取客户的电话号码可以让我们随时与客户保持联系,解决客户问题,提供更新讯息,也更容易下次取得客户订单。但如何用英语有效地获得客户同意提供电话联系是一门实用的外贸沟通技巧。
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使用邮件或网络问候语要电话
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我们可以在给客户发出的第一次电子邮件中,礼貌地要求客户提供联系方式。比如说:\”Dear Mr. Smith, Thank you for your interest in our products. To better serve your needs, would you please provide me with your phone number? I’m available every day from 9 am to 6 pm. Please don’t hesitate to call if you have any other questions. Best regards, XXX\”.我们用非常正式而亲切的语气表达帮助客户的热忱,给客户一种信任感。
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电话询问时提供自己联系方式
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如果能通过电话联系到客户,我们可以主动提供自己的联系方式,并表示随时为客户服务:\”Great talking to you Mr. Jackson. My name is XXX. Please feel free to call or email me if you need any help regarding our products or services. My contact information is…\”同时也可以礼貌地询问客户的联系方式,比如:\”May I also have your contact information in case I have any other questions?\”多提供自己的联系方式可以让客户感到被尊重。
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与客户建立互惠关系
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取得客户信任是很重要的。我们可以表示共享客户信息对双方都很重要,以此来建立互惠关系:\”Mr. Zhang, maintaining contact is important for both of us. While I’d like your phone number to address any questions that come up, feel free to contact me as well if you need assistance. An ongoing relationship is beneficial to both parties.\” 采取互惠互利的态度会使客户更易提供个人信息。
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答谢客户提供信息
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最后一步不容忽视,那就是真诚地感谢客户提供了联系方式:\”Thank you for taking the time to provide your contact details, Mr. Brown. I appreciate your trust in working with me. Please don’t hesitate to reach out if you need anything at all.\”真诚的感谢可以让客户感到被尊重,也更易建立长期合作关系。
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政策前几句英语
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总体来说,使用外贸英语要求客户电话时,关键是采取诚恳、尊重的态度,表达对客户需求的热忱,适当提供自己的联系方式以建立互信基础,最后真诚地感谢客户。只有这样,客户才会自愿提供自己的重要联系信息,从而为日后商务往来奠定基础。
常见问答(FQAS)
如何在邮件中要求客户电话?\n
我们可以在给客户发出的第一次电子邮件中,礼貌地要求客户提供联系方式。比如说:\”Dear Mr. Smith, Thank you for your interest in our products. To better serve your needs, would you please provide me with your phone number? I’m available every day from 9 am to 6 pm. Please don’t hesitate to call if you have any other questions. Best regards, XXX\”.
\n\n电话联系客户时如何获取联系方式?\n
如果能通过电话联系到客户,我们可以主动提供自己的联系方式,并表示随时为客户服务:\”Great talking to you Mr. Jackson. My name is XXX. Please feel free to call or email me if you need any help regarding our products or services. My contact information is…\”同时也可以礼貌地询问客户的联系方式,比如:\”May I also have your contact information in case I have any other questions?\”
\n\n如何与客户建立互惠关系?\n
\”Mr. Zhang, maintaining contact is important for both of us. While I’d like your phone number to address any questions that come up, feel free to contact me as well if you need assistance. An ongoing relationship is beneficial to both parties.\” 采取互惠互利的态度会使客户更易提供个人信息。
\n\n如何感谢客户提供信息?\n
\”Thank you for taking the time to provide your contact details, Mr. Brown. I appreciate your trust in working with me. Please don’t hesitate to reach out if you need anything at all.\”
\n\n外贸英语要求客户电话的关键点有哪些?\n
使用外贸英语要求客户电话时,关键是采取诚恳、尊重的态度,表达对客户需求的热忱,适当提供自己的联系方式以建立互信基础,最后真诚地感谢客户。
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